How do I change the email address associated with the HARNA app?

  • Updated

Reach out to the Support team with the following details for further assistance:

  1. The current email address associated with your HARNA account;
  2. New/correct email address.

If you made a mistake in your email address during the registration process, don't hesitate to get in touch with our Support Team and provide the following information:

  • date of payment;
  • the email address you entered during the purchase;
  • if you used PayPal, please send us your PayPal email address or Paypal Invoice ID;
  • if you used a credit or debit card, please send us the 6 first and the last 4 digits of your card;
  • if you paid in AppStore / Google Play, please share the screenshot of the invoice/store subscription;
  • if you paid via Apple Pay - please also send us the screenshot.

The screenshots that you send should contain the following information:

  • date of payment;
  • amount;
  • name of service you paid for.

If you have not made a payment yet, please redo the quiz again and input the email address you wish to use. 

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