If you are having trouble opening HARNA on your device, there is often a simple explanation!
Please ensure you have completed the following troubleshooting steps:
- You are using the latest version of the application. Learn how to update your app here;
- You have the latest operating system installed on your device;
- You are connected to a cellular data service or have a stable Wi-Fi connection (learn more about resolving troubles with the internet here);
- You have enough available storage on your device.
Remember that if you want to use our app, the minimum supported version of the operating system should be 8.0 for Android and 15.0 for iOS.
If you still have trouble launching HARNA, please contact our Support team.