I get the error “Response status code is not supported”

Scarlett
Scarlett
  • Updated

The "Response status code is not supported" error typically occurs when your device is connected to a VPN or using a proxy server. These services can alter your network settings and, in some cases, may not be fully compatible with some apps.

Follow these steps to troubleshoot:

  1. Start by disabling any VPN or proxy server services that you might be using.
  2. Once the VPN or proxy is disabled, try reopening the app. In most cases, the error should no longer occur.

If you continue to face this issue, please don't hesitate to reach out to our Support team.

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